Privacy Policy
Last Updated: January 4, 2026
At Rivo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Use our productivity features
- Contact our customer support
- Subscribe to our newsletter
- Participate in surveys or promotions
This information may include:
- Name and email address
- Username and password
- Profile information
- Payment information (processed securely through third-party payment processors)
1.2 Usage Data
We automatically collect certain information when you use Rivo, including:
- Device information (device type, operating system, unique device identifiers)
- Log data (IP address, browser type, pages visited, time spent)
- App usage data (features used, tasks created, productivity metrics)
- Location data (if you grant permission)
2. How We Use Your Information
We use the collected information for various purposes:
- To provide, maintain, and improve our services
- To process your transactions and manage your account
- To send you notifications, updates, and promotional materials
- To respond to your inquiries and provide customer support
- To analyze usage patterns and optimize user experience
- To detect, prevent, and address technical issues or security threats
- To comply with legal obligations
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
3.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Cloud hosting providers
- Payment processors
- Analytics services
- Customer support platforms
3.2 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Secure authentication mechanisms
- Access controls and monitoring
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Opt-out: Opt-out of marketing communications
- Withdrawal of consent: Withdraw consent for data processing
To exercise these rights, please contact us at privacy@rivoapp.com
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
7. Children's Privacy
Rivo is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
10. Third-Party Links
Our service may contain links to third-party websites. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@rivoapp.com
- Email: support@rivoapp.com